Comments on: Call Center vs Contact Center: Key Highlights & Differences

By: AnnaLipnicka

AnnaLipnicka — Tue, 25 Aug 2020 13:41:08 +0000

Hi, Good day wishes!
Your blog is quite informative and delivers the entire essential about video chat app. Yes! Creating a own chat app is a right choice of business nowadays since it is an utmost necessity of this fast moving world. https://bit.ly/3bGtP31

By: bunnhashim

bunnhashim — Tue, 07 Jul 2020 08:15:20 +0000

I would like to know the pricing for the Data voice Call for large volume. I have been using other thirdpary provider for voice calling in one of my successful application. I have an average of 2 Million minutes per month. So can you provide me the best possible pricing for one-to-one voice call over data.

By: fdsrfestfretre

fdsrfestfretre — Thu, 14 May 2020 01:19:37 +0000

Hello! We are looking to develop a call center within AWS or other cloud services. The call center makes phones for customer support, collects billing, and track collections. We need to move our servers to the cloud, VOIP calls, call recording, call to text, AI to analyze the call script. As well as an interactive panel, where the admin and the users can see their performance during the day. We have designed a mock prototype that you might be able to use. Let me know if you are AWS certified and have previous experience building a call center in the cloud. Thank you.

By: Prashanth

Prashanth — Fri, 08 May 2020 11:25:14 +0000

Hi,
Im planning to develop a chatting app with text, voice and video for 1-1 and group as basic features. And all communications are end to end encrypted. Also will need to support ios, android and web. Let me know how mirrorfly could be utilize in my project, estimated costs and the hardware and software requirements

By: Hema

Hema — Fri, 08 May 2020 11:22:37 +0000

Hi I need to build the voice connect with our call center system. Yesterday I emailed but no one replied yet

By: Gyandev

Gyandev — Fri, 08 May 2020 11:02:40 +0000

Hi,
I’m looking for Voice and Video calls API’s to integrate with Flutter/React Native cross platforms, I just wanted to know MirrorFly supports cross platform integration. If available could you share with us.
Thanks & regards,
Vamsi K

By: Digital

Digital — Fri, 17 Apr 2020 05:29:28 +0000

Hi
I am creating a website for one of my client for customer support I need following services: 1. voice call 2.vedio call ( one sided) + screen share 3.chat

By: Dheeraj

Dheeraj — Fri, 17 Apr 2020 05:25:20 +0000

I’m a web developer working for ***** Events ***** http://*******.co.uk/ They organise speed dating events with 1-1 face to face meetings.
Suppliers and Buyers. They normally organise all events at various venues, but due to covid-19 they would like to move events online and organise video meetings. They run up to 60 meetings concurrently. Each meeting slot lasts 15 minutes, then 5 minutes break and next meeting.

The events are 1 or 2 days long.
There are about 20-25 meeting slots on the first day and 10 on the second day.
There is always one supplier representative participating and usually one buyer company representative, though there can be more buyers, 2 or 3, therefore up to 4 separate participants, though usually it’s 1-1 meeting. We expect between 1000 and 2000 meetings per month, which means between 15 000 to 30 000 minutes per month, and usually 2 participants at each meeting.

There will be up to four 30-60 minute webinars during per event, and broadcasted to up to 70 participants. Therefore between 8 to 16 hours per month broadcasted to 70 participants. We don’t expect more than 100 000 video minutes per user per month initially. Since there is a daily schedule, it’s important for the meeting to start at certain time and finish at certain time. It’s important for the video solution to offer a way to display the remaining time, or at least periodically notify participants about the remaining time, even if they are in full screen video mode. We would like the solution to offer in meeting chat.

We would like the solution to also offer screen sharing. All participants will be in UK. All meetings and webinars will be scheduled via API. We are looking for a video platform to integrate with Forum Events system to allow running events online.

Do you offer all in one solution that supports:
* meetings with integrated chat?
* webinars for up to 70 participants
* screen sharing?
* sending notifications to live meeting participants during the meeting
* displaying a meeting coundown timer on a full screen video meeting?

How much does your solution cost for 100 000 user video minutes per month?
Do you offer some default html widget for video and chat meetings or everything needs to be built from scratch?

Regards,

By: asdff

asdff — Fri, 10 Apr 2020 14:40:05 +0000

Hello Team,
I want to integrate video calling feature to my client website. Website is about adult industry, So i want to know that there is (mirrorfly ) any restrict for such type of website.? Looking forward for your quick answer.
Thanks & Regards

By: werertetr

werertetr — Fri, 10 Apr 2020 14:35:19 +0000

Hello, I want to start a startup project in Turkey for my company. I want to get pricing information for your mirrorfly contact centre solution. I need as sdk and I will use in web and maybe in app. Can you send different pricing models?
Thanks,
Özgür

By: Gobinda

Gobinda — Tue, 07 Apr 2020 09:49:35 +0000

Hello,
I want to connect my customers with my dedicated team via video calls embedded on web site,
can I do that using MirrorFly via API?

By: Mehdi Hussen

Mehdi Hussen — Tue, 07 Apr 2020 08:26:33 +0000

Hi
My self abilash looking for chat app with something like yalla app , Actually i need to know the price , technology used , is there is any dashboard to monitor ,Technology used for backend ,When you can deliver etc

By: Barbara

Barbara — Mon, 06 Apr 2020 23:23:34 +0000

Hi,

This app is built by me, i want to add video/audio calling + recording feature. So, i need to test your sdk with this. Please provide.

Kind Regards,
Barbara

By: Subham

Subham — Mon, 06 Apr 2020 08:00:23 +0000

We are looking at expanding our current chat, voice and video consultations and looking for a solution like yours to embed it into our app and into our business. Email me the pricing so that we can get started.

By: KennethDible

KennethDible — Sat, 04 Apr 2020 02:49:27 +0000

Hello,
We’re looking for a video calling API solution for one of our client website, He wants to have video calling chat on his website..Let me know how you can help us. Thank You

By: Robertmem

Robertmem — Tue, 31 Mar 2020 14:03:31 +0000

Hi!
We’re looking for the solutions which will let us to build up a video+chats solution for remote selling purposes. I would like to get to know more info about your sdk and api (suitable environments, possible requests etc.). In general I would love to see more detailed info about it for me to engage dev team to have a review and make a decision how we can use it.

Thank you,
Robertmem

By: Moursmers

Moursmers — Mon, 30 Mar 2020 09:29:52 +0000

Hello.
We would like to integrate with our Shopify portal, it would be really nice if we could get further clarity on this platform, so could you please connect with us to provide further clarity.

By: Milariva

Milariva — Mon, 30 Mar 2020 07:37:26 +0000

Hi,
I would really appreciate it if you could send me some information concerning your pricing for Video API & SDK usage. Basically we have to implement a one-2-one video call solution for Android, iOS and Web. Are you able to restrict your solution to servers in the European Union (f.e. *******)? I have to prepare an offer until tomorrow, 08th of April 12:00am.

Therefore I would really appreciate to get the information as soon as possible. Sorry and thanks in advance!

Kind regards,
Milariva
Gernot Bernkopf